At Victorian Plumbing Shop, we believe your vision for transformation—whether it’s a sleek new bathroom sanctuary or a custom automotive finish—shouldn’t be limited by geography. That’s why we’ve crafted a seamless, reliable global delivery service to bring our premium products directly to you, wherever your project takes root.

Our Shipping Philosophy

Just as our products bridge the gap between automotive innovation and home sophistication, our delivery network bridges the distance between our warehouse in Newcastle upon Tyne and your creative space. We partner with world-leading logistics providers—DHL, FedEx, and EMS—to ensure your carefully selected items arrive safely, efficiently, and with full tracking transparency.

Key Delivery Highlights

  • Global Reach: We ship to most worldwide destinations (excluding select remote areas in Asia and other isolated regions).
  • Swift Processing: Orders are meticulously prepared and dispatched within 1-2 business days.
  • Flexible Options: Choose between speed-focused or cost-optimised shipping to match your project timeline and budget.
  • End-to-End Tracking: Monitor your parcel’s journey from our shelves to your doorstep.

Your Shipping Options

Select the service that best suits your transformation timeline:

Standard Shipping

FAST & TRACKED

Carriers: DHL or FedEx

Cost: Flat rate of £12.95

Delivery Timeline: 10-15 business days after dispatch. Ideal for when you’re ready to begin your bathroom renovation or vehicle customisation project and want a balance of speed and reliability.

Free Economy Shipping

VALUE & RELIABLE

Carrier: EMS

Cost: FREE on all orders over £50.

Delivery Timeline: 15-25 business days after dispatch. The perfect choice for planning ahead, whether you’re curating the perfect Bathroom Furniture Pack or stocking up on Automotive Finishes for a future project.

Note: Orders under £50 will incur a calculated shipping fee at checkout when selecting this option.

From Our Warehouse to Your Home: The Journey

1 Order Confirmation & Processing

Once your order is placed, our team in Newcastle begins careful preparation. This includes quality checks for everything from a Close Coupled Toilet to a HyperShift paint kit—ensuring every item meets our uncompromising standards.

2 Packing with Precision

We treat your items with the care they deserve. Bathroom suites and fragile accessories are securely packaged to withstand the journey, just as our automotive materials are sealed for optimal condition.

3 Dispatch & Tracking

Within 1-2 business days, your order is handed to our trusted carrier. You’ll receive a tracking number via email to follow its progress in real-time.

4 Final Delivery

The carrier will deliver your parcel directly to your provided address. Please ensure someone is available to receive larger items like Bathroom Furniture or Toilet Units.

Important Information for a Smooth Experience

Delivery Address & Customs

Please double-check your shipping address at checkout. For international orders outside the UK, please be aware that any import duties, taxes, or customs clearance charges are the responsibility of the recipient. These are not included in our shipping costs or product prices. We recommend checking with your local customs office for potential fees before ordering.

Returns & Exchanges

Confident in our quality, we offer a straightforward 15-day return policy from the date of delivery. If any item isn’t perfect for your vision, please contact our team to initiate a return. Note that return shipping costs are the customer’s responsibility, and items must be in original, unused condition with all packaging.

Need Help With Your Delivery?

Our customer service team is here to ensure your transformation journey is hassle-free from click to delivery.

Email: [email protected]

Operating from: Victorian Plumbing Shop, 30 Grainger St, Newcastle upon Tyne, GB CH3M 1DE

Wherever you are in the world, we’re here to deliver the tools for your next great transformation. Start your project with confidence.